What does being an “expert” mean in complex knowledge work? That’s one of the questions I’ve been pondering for a while. Last week we discussed it also with my wise colleagues at One Agency, so I thought I’d post some reflections here :) Without dissing any experts out there, I’ve…

Today is my birthday. I’m fifty years old. Before the coronavirus pandemic, I had the wildest dreams on how to spend this day, such as trekking in the high Himalayas or exploring Hokkaido in Japan (to name a few). Instead, we’re in the woods in Sweden, which is more sustainable…

2020. The year from hell, entirely of our own making (we humans). I’ve spent most of this lonely pandemic year reading, listening and trying to understand people’s behaviour better, including people whose opinions, beliefs and actions are the polar opposite of mine. …

After having worked in Copenhagen for about eight years, I’ve decided to move to Sweden, to the opposite (east) side of the Öresund bridge. Those sunsets! Sweden is the sixth European country where I’ve lived and worked so far. Number is not important. What’s important are all the cultural experiences…

Music, people, culture, languages and communication have been my main interests for as long as I can remember. Growing up in a musical family where two of my sisters created a career as classical pianists, playing drums gave me a sense of purpose. …

Have you ever had trouble using a digital product or service? Do you remember how it felt? Did you feel excluded, or just frustrated? In this introductory post I’ll discuss some of the roadblocks to creating accessible products while offering practical advice on how to overcome them. What is Web Accessibility? Web accessibility is…